Prints & Frames
All prints are made of 250 grams high quality paper. The paper has a matte appearance.
On the product page under the tab 'Product information' you can find all information about the frames. Most frames are made of wood with (plexi)glass.
Most prints are available in 3 different sizes: 21x30 cm, 30x40 cm and 50x70 cm.
When you buy a print with a frame we will frame it free of charge. So when you receive it it's ready to hang on your wall.
You need to put a screw in your wall so you can hang the print. On the back of the frame is a hook with which you can hang the print. You can also just put the framed print on the floor.
When you placed the order on a business day before 16:00, your order ships out that same day. In the Netherlands you will receive your order in most of the times the next day. Orders sent to the rest of Europe will take 2-5 working days. Worldwide deliveries may take up to 2-7 working days.
The prints will be shipped in boxes or in a tube, depending on the size. Sizes 21x30 and 30x40 will be shipped in a box, size 50x70 will be shipped in a tube. If you order a framed print it will be fully wrapped in bubble wrap and shipped in a solid box.
Shipping costs in the Netherlands are free on all orders. Shipping in Europe is €12,95 and shipping Worldwide is €19,95.
Yes, when your order is shipped you will receive a tracking link in the male so you can track your package.
In the order confirmation e-mail you will receive a link to check the status of your order. You will also receive a tracking link from DHL once your package is shipped, so you can follow it.
Once we have received your order, we package it for shipment. If you wish to modify or cancel your order please contact us immediately. We will look into the status of your order and see if changes can be made. If your order has already been shipped, you will need to wait until your order arrives and make a return.
Returns & Refunds
If you are not happy with your order you can return it within 60 days. Fill out this form and add it you your order. Make sure you package the order firmly, so it won't be damaged along the way. Once we receive your order you will be refunded within 24 hours.
Once we've received your order you will get a full refund within 24 hours.
You can return your order following the normal returns procedure. After processing your return, you will receive a store credit for the same amount as the order value.
Yes this is possible, contact me on email@example.com or call +31(0)6 416 046 87.
Contact me on firstname.lastname@example.org or call +31(0)6 416 046 87 so I can help you. I'm available every day from 9:00 - 19:00